Effective Date: July 8, 2026

Afyacore Medical Centre (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our medical and aesthetic services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Phone number
  • Email address
  • Appointment details
  • Medical information relevant to your consultation or treatment
  • Messages submitted through our contact or booking forms

We may also automatically collect technical information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website usage statistics through cookies and analytics tools

How We Use Your Information

Your information may be used to:

  • Schedule and manage appointments
  • Provide medical and aesthetic services
  • Respond to enquiries
  • Communicate appointment confirmations and reminders
  • Improve our website and services
  • Maintain patient records where required by law
  • Comply with legal and regulatory obligations

Medical Confidentiality

Patient confidentiality is extremely important to us. Medical information shared during consultations and treatments is handled with strict confidentiality and only disclosed where permitted or required by law or with your consent.

Cookies

Our website may use cookies to improve user experience, analyse website traffic, and enhance website functionality. You may disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

Information may only be shared with:

  • Healthcare professionals involved in your treatment
  • Trusted service providers assisting with website operation or appointment management
  • Government authorities where legally required

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. While we strive to maintain the highest security standards, no internet transmission can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information where legally permissible
  • Withdraw consent where applicable
  • Raise concerns regarding the handling of your personal information

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Any updates will be published on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Afyacore Medical Centre

Nairobi, Kenya

Phone: +254 715 456 524

Email: info@afyacoreskinandlaserclinic.co.ke